SyncTeQ Systems Integration

Privacy Policy

Last updated: 01/03/2026

1. Data Controller

The data controller for your personal data is SyncTeQ, based in Athens, Greece. For any matter related to your personal data, please contact:

2. What Data We Collect

We collect only data you voluntarily provide through our contact and quote request forms:

  • Full name
  • Email address
  • Phone number (optional)
  • Project details (space type, services, budget)
  • Message / additional notes

We do not collect sensitive personal data (e.g. health, political views, biometrics).

3. Purpose & Legal Basis

We process your data for the following purposes:

  • Responding to your inquiry — Legal basis: performance of a contract or pre-contractual steps (Art. 6(1)(b) GDPR).
  • Sending a quote — Legal basis: performance of a contract.
  • Record keeping — Legal basis: legitimate interest (Art. 6(1)(f) GDPR).

4. Data Recipients

Your data is shared only with the following recipients, to the extent necessary:

  • Resend Inc. — Email delivery service (USA). Transfer is based on EU Standard Contractual Clauses (SCCs). Resend Privacy Policy
  • Cloudflare Inc. — CDN and security service. Processes request metadata (IP, headers). Cloudflare Privacy Policy

We do not sell, trade, or otherwise transfer your data to any other third party for commercial purposes.

5. Cookies & Local Storage

The site uses only the following strictly necessary cookies and local storage entries:

NameTypePurposeDuration
NEXT_LOCALECookieStores the user's language preference.Session / 1 year
cookie-notice-acknowledgedlocalStorageStores that the user has seen the cookie notice.Persistent
__cf_* / _cfuvidCookieCloudflare security cookies for DDoS protection.Session

We do not use analytics, advertising, or third-party tracking cookies.

6. Data Retention

Contact data submitted through our forms is retained for 3 years from the last contact, unless a longer period is required by tax or commercial law (up to 10 years).

7. Your Rights

Under GDPR you have the following rights:

  • Access: Right to receive a copy of your data.
  • Rectification: Right to correct inaccurate data.
  • Erasure: Right to erasure (“right to be forgotten”), where no legal retention obligation exists.
  • Restriction: Right to restrict processing.
  • Portability: Right to receive your data in a structured format.
  • Objection: Right to object to processing based on legitimate interest.

To exercise any of the above rights, send a request to [email protected]. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA): www.dpa.gr

8. Security

We implement appropriate technical and organisational measures to protect your data: TLS/HTTPS encryption for all communications, access limited to authorised personnel, and regular security updates.

9. Changes to This Policy

We may update this policy periodically. Any changes will be published on this page with an updated date.

10. Contact

For any questions regarding this Privacy Policy: